Sales & Warranty Disclaimer
Thank you for your purchase. Please read and acknowledge the following terms before completing your order:
Customer Pickup — If the customer chooses to pick up the product, the customer assumes all responsibility for loading, transportation, and any damages that may occur after the product leaves the store premises. The store is not liable for any damage, loss, or accident during or after customer pickup.
48-Hour Replacement/Return Policy — The store offers a 48-hour replacement or return policy strictly for functional issues or defects only. Cosmetic issues (including but not limited to scratches, dents, or cosmetic blemishes) are not covered once the product has left the store. If the customer picked up the item and discovers a functional issue within 48 hours, the customer must return the item to the store for exchange or return. Alternatively, the store may assist in filing a manufacturer warranty claim or applying for our third-party store protection plan.
Delivery & Installation — If delivery and installation are performed by the store, the same 48-hour functional replacement/return policy applies. The store is not responsible for minor cosmetic scratches, dents, or marks that may occur during delivery or installation.
Installation Conditions Disclaimer — If installation cannot be completed due to issues with the customer’s home setup (e.g., water valves not working, no water supply, clogged drain, no electricity, or similar property-related issues), the store will not refund the product purchase price, delivery fee, or installation fee. Customers must ensure that basic installation conditions are properly prepared before the scheduled installation.
By signing below, the customer acknowledges and accepts these terms.